"A company is known by the people it keeps"

ASSESSMENTS USA and Canada
1506 Tiffany Park Circle, Suite 101
Santa Maria, CA 93455-4541
 800-808-6311    805-934-5956
___________________________________________________________

Smart Employee Performance Management Tools
Available in English, Spanish, & French Canadian
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360 Degree Feedback
360 Checkpoint Evaluation
360 Workforce Analysis

360 SkillBuilder Modules  
Leadership Workbooks

 

Performance Management


D.I.S.C. Lineage Tools

Employee Motivation Tests

Team Building Tools

 

Applicant Screening System

Pre Employment Screening
Integrity Tests
Background Checks

 

Job Matching/Job Fit Tools

Profile XT Assessment

Job Description Tools

 

Customer Service Testing
Sales Aptitude Testing
Call Center Sales Testing
Career Aptitude Testing

Employer's Advantage Library

Free HR Newsletter Signup

Return On Investment

 

Download a Sample

Inbound Call
Center Sales Hiring Report


Download a Sample

Outbound Call
Center Sales Hiring Report

 

Placement Report

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FREE Sample


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ASSESSMENTS-USA.com


National
TOLL FREE:
1-800-808-6311
Local and Canadian:
1-805-934-5956
 

START HIRING SMART!
CONTACT ASSESSMENTS-USA
and learn why over 100,000
companies in over 120 countries have used our state-of-the-art,
Internet-based employee screening and assessment tools.
FOR QUICKEST SERVICE
CALL US:
TOLL FREE AT
800-808-6311 or
805-934-5956

 

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Profiles Call Center Sales Survey™
Call Center Sales Testing

You've made a major investment!

You've invested in telephone equipment and service, computers and software, building space, a marketing strategy, training, managers and supervisors, plus the payroll for telemarketers.

There is a way to identify and hire employees who fit the "call center sales culture." They have an understanding of sales principles and behavioral traits that indicate they are well suited for work in your call center.

The solution is the Profiles Call Center Sales Assessment ™, a management tool that compares employees and job applicants to established call center sales benchmarks for success for either inbound or outbound.

Call Center Sales Assessment Downloads

Call Center Sales Brochure

Inbound Call Center Sales Hiring Report

Outbound Call Center Sales Hiring Report

Quick Reference Guide

NEW! Profiles XT Telemarketing Placement Report

ProfileXT Quick Reference Guide

 

SAVE MONEY & TIME
First--Check Out Your Candidate’s
Four Business Attitudes
Integrity, Work Ethics, Reliability,
& Substance Abuse Attitudes

Step One Survey II Report

Step One Survey II
"Quick Check" Report

Step One Survey II Brochure

Step One Survey II
Data Sheet

Quick Reference Guide

Internet Results Back in
15 Seconds

 

Put our Call Center Sales Assessment Tools
to work in your company today!

Call us TOLL FREE at 1-800-808-6311
(1-805-934-5956 for Canada).

Using the Profiles Call Center Sales Survey ™ helps you select employees who can sell effectively and efficiently. You'll solve the turnover problem - they'll perform better, more reliably and stay with you longer.

  • Helps you hire employees who "fit the job" - inbound or outbound
  • Reduces employee burnout and turnover
  • Makes training more effective
  • Minimizes turnover during the training phase
  • Reduces the need for constant supervision
  • Decreases complaints
  • Gives you a competitive advantage
  • Increase productivity and profitability

Your call center should be a model of efficiency. Is it? Solve the Call Center Problem!

The Problem:

  • Ineffective, low-productivity employees
  • High employee burnout and turnover
  • Absenteeism and tardiness
  • Too much time spent on personnel problems
  • Employees who require too much supervision
  • Turnover in the new employee training phase

The Goal:

  • Reduce per-call costs
  • Increase the number of calls
  • Increase per-call sales volume
  • Minimize complaints
  • Add new clients
  • Increase profitability

This is the technology you've been missing!


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Copyright © 2004 - All Rights Reserved. ASSESSMENTS-USA.com
Providing The Profile® employee personality assessment system.
Online employment personality testing software for employee screening, employee evaluations
and career assessments to predict psychological traits, job skills and performance.
Also offering Pre-employment/Employee Background Check services.